Primary Responsibilities:
- Automate repeatable and frequent operational processes and procedures for large scale Hotel reservation system
- Monitor Key Performance Indicators (KPI’s) for website and applications
- Remediate all Security Vulnerabilities related to the platforms
- Perform platform upgrades using established automated procedures
- Participate in Change, Incident, and Problem management including Root Cause Analysis
- Improve and document operational and troubleshooting procedures
The ideal candidate should enjoy a challenging, fast paced environment with a focus on quality, operational excellence and industry leading innovation. Additionally, the ideal candidate should have excellent interpersonal skills, be able to work in a team environment and contribute as an individual. The candidate should be results driven, a self-starter, and be able to work under the guidance of senior team members.
Required Qualifications:
- 5+ years experience hands on production support on bare metal servers and containers.
- A quick learner and self-starter eager to learn new technologies with automation mindset.
- 4+ years experience with Ansible, Bash, Python, Perl or similar scripting language
- 4+ years experience with modern web and mobile application environments (TCP/IP, HTTP, DNS, routing, load balancing, CDNs, WAF security, etc)
- 4+ years with Docker and Kubernetes.
- Experience with Ansible and Salt Stack or similar configuration management tool
- Experience with Stash/Bitbucket or similar code repository tool
- Experience with web application technologies including HTML, JavaScript, Node.js, Nginx, React
- Working knowledge of incident, problem, and change management best practices
Desired Qualifications:
- Large scale eCommerce industry experience
- Experience with the implementation and management of procedures in a technical operations environment, including managing and reporting on quality and operational metrics
- Experience with APIs, service-oriented architecture (SOA), and microservices
- Experience configuring Nagios or similar monitoring tool
- Experience with DataDog or similar Application Performance Monitoring (APM) tool
- Experience with Jenkins, Gitlab or similar CI/CD tool
- 4+ years Elasticsearch Management: Design, deploy, and maintain Elasticsearch clusters, ensuring optimal performance and scalability.
- Preferred candidate is passionate about the hospitality industry
